Post by DADRAD99 on Nov 3, 2005 16:37:46 GMT -5
I was all set to watch Good Morning America in HD for the first time this morning and the signal was not being broadcast in HD by WTVM. I emailed them and got this quick respnse.
Thanks for your viewer ship of GMA and your interest in the anticipated HD broadcast. I apologize for your not receiving GMA in HD after all the promotion. Either ABC failed to generate a switch command for the WTVM equipment to change to the HD feed instead of the SD feed, or the equipment failed to acknowledge the command. We are trying to determine the exact cause. We have also instructed our morning operator to check to see that this switch occurs moving forward until we have more confidence in the switching equipment. This is some new equipment installed just two weeks ago and I'm afraid there may be some "bugs" to work out. In any case, we will work to make sure everything goes as it should in the coming days.
Sincerely,
David Williams
Director of Engineering
Thanks for your viewer ship of GMA and your interest in the anticipated HD broadcast. I apologize for your not receiving GMA in HD after all the promotion. Either ABC failed to generate a switch command for the WTVM equipment to change to the HD feed instead of the SD feed, or the equipment failed to acknowledge the command. We are trying to determine the exact cause. We have also instructed our morning operator to check to see that this switch occurs moving forward until we have more confidence in the switching equipment. This is some new equipment installed just two weeks ago and I'm afraid there may be some "bugs" to work out. In any case, we will work to make sure everything goes as it should in the coming days.
Sincerely,
David Williams
Director of Engineering